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Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
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Video - Shifts/Swipes and the Muster List for Employers and Project Administrators
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Send feedbackHow can a company check swipe activity on a project, site or zone?
To swipe a card means the action taken to acknowledge that a cardholder is present at a site. A cardholder can be swiped in or spot-checked before entering a worksite. This instruction demonstrates how to run a report showing who is swiped into an assigned project, site or zone.
Step 1
Go to https://app.riw.net.au and login using your credentials.
Step 2
Click on the Swipes tab from the top menu.
Step 3
Fill in the filters to refine the displayed information as required and click on Search. By leaving the filters blank, all data will be displayed.
Step 4
The result can be filtered to display those currently swiped in, have been denied access etc., by making a selection from the filter drop down list.
Once the required selection is made, the report can be exported to a CSV file by clicking on the Export button.
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Send feedbackHow does a company create a new project site?
Employers or companies assigned as the Contractor in Charge (CIC) of a project can create sites and zones and assign pre-requisites for site access (optional). A project must be assigned by a Network Operator for a CIC to create sites and zones.
Step 1
Go to https://app.riw.net.au and login using your credentials.
Step 2
Click on the Administration tab on the Main Menu.
Step 3
Click on the Sites icon.
Step 4
Click the Add button.
Step 5
Fill out the details for the site, noting that any fields indicated with a red asterisk are mandatory. Ensure the appropriate project is selected from the drop down list provided.
Click the Save button when complete.
Step 6
Once the site has been created, site requirements may be added, which are per-requisite competencies cardholders must obtain prior to being granted entry to the site. Refer to the User Guide (located in the top right hand corner of the RIW System) for more detailed instructions on this process.
VIDEO: Creating Projects, Sites and Zones
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Send feedbackHow does a Network Operator set up a project in the RIW system?
Network Operators are the only user group (apart from the RIW Service Desk) that can create a new project. During the creation of a project, the Network Operator is responsible for listing the Contractor in Charge (CIC). The CIC can then create sites and zones to assist with managing the workforce and activities occurring in and around the project.
Step 1
Go to https://app.riw.net.au and login using your Network Operator credentials
Step 2
Click on the Create / Manage Projects shortcut available on the Main Dashboard.
Alternatively, you can click on the Administration tab at the top of the screen, followed by the Projects shortcut
Step 3
Click on the Add button.
Step 4
Enter the project name, description and assign the Contractor In Charge (CIC). To be assigned as the CIC, the contractor must be an employer with an active subscription in the RIW system. To assign the project to a CIC, start to type the name of the contractor and the name will appear from the drop down menu. Click Save when complete.
Step 5
If required, the Network Operator may add any competency requirements (optional) that will be set as prerequisites for the project by clicking on the Requirements tab on the left hand side menu. Please refer to the User Guide available in the top left hand corner of the RIW system screen for more detailed instructions on this process.
Once the CIC has created sites within their project, the Network Operator will be able to view the sites by clicking on the Sites tab on the left hand side menu.
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Send feedbackHow does the RIW System manage projects with multiple Principal Contractors?
In the RIW System, the Network Operator is responsible for selecting one Contractor in Charge for each Project. Where the Contractor in Charge is also the Principal Contractor (for OHS purposes), there will still only be one Contractor in Charge in the system.
Where the Project is being delivered by a Joint Venture and the Contractor in Charge is an accredited rail transport operator, but the Joint Venture wishes to nominate a Principal Contractor (for OHS purposes), this can still take place.
However, within the RIW System, the Contractor in Charge is whoever was selected by the Network Operator at the creation of the Project. Please refer to our article on How does a Network Operator set up a project in the RIW system?
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Send feedbackVideo - Creating projects, sites and zones
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