RIW System and myRIW Resource Centre

The RIW System and myRIW Resource Centre delivers personalised in-system help, notifications, and guided walkthroughs for users.

This instruction applies to the following user roles:

  • Advanced Project Admin
  • Assessor
  • Employer Admin
  • Employer Admin - No Payment
  • Employer Admin - Read Only
  • Helpdesk
  • Network Manager
  • Network Manager - Read Only
  • Project Admin
  • Site Admin
  • Training Provider User
  • Medical Provider User
  • RIW cardholder (myRIW)


Go to the RIW System at https://app.riw.net.au or myRIW at https://app.riw.net.au/MySkillGuard/Account/LogOn and log in with your credentials.


Click on the Help button on the bottom left of the screen to access the Resource Centre.

The Resource Centre contains:
  • A search to find relevant RIW Knowledge Centre articles
  • How to get help
  • A direct link to the RIW Knowledge Centre
  • A direct link to the RIW Business Rules
  • Links to relevant service requests (based on your permission)
  • Video Walkthroughs
  • Guided Walkthroughs
  • Community of Practice Webinars and event registration

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