How do I register a Registered Training Organisations in the RIW System?


The RIW Program administers and maintains the qualification and competency records of rail industry workers.  Registered Training Organisations (RTOs) are able to record the attainment of qualifications and competencies for their graduate RIW cardholders directly through the RIW System.  This saves time and means less time off tools for the Rail Industry Worker, as competency evidence is not required to be verified by the RIW Service Desk.


What information does an RTO need to register in the RIW system?

  • RTO Trading Name and Legal Names
  • RTO Code
  • Company Australian Business Number (ABN)
  • Company registered address and contact details
  • Course / Unit of Competency codes registered to deliver


How does a Registered Training Organisation gain system access?

To register an RTO in the RIW System, please complete the RTO Management Service Request at https://www.riw.net.au/contact-us/request-a-service/ by selecting category & sub-category mentioned int he below screenshot:

While the RIW Service Desk actions your request, please take the opportunity to familiarise yourself with the RIW System by watching our Video System Walkthrough for Registered Training Organisations, or visiting the RIW Knowledge Centre for Registered Training Organisations.


RIW Knowledge Centre Article Link:

https://support.riw.net.au/support/solutions/articles/51000137101


Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.