Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
Knowledge Centre Search
- About the RIW System
- Blocks & Suspensions
- Business Rules & Matrices
- Cardholder Management
- Competency Management
- ID Checks
- Job Role Management
- Logins & Passwords
- Medicals and Drug & Alcohol
- Network Management
- Power BI
- Projects, Sites & Zones
- RIW Cards
- Swipes & Shifts
- System Notifications
- Visitor Management
- Work Restrictions & Risk Assessments
How do I become a Authorised Health Professional (AHP)?
Authorised Health Professionals must meet specific selection criteria which focus on the health professional's knowledge and understanding of the rail occupational environment.
To register to become an Authorised Health Professional:
Step 1 - Talk with the relevant rail Network Operator in your state.
Step 2 - Book in and attend training with an authorised Chief Medical Officer (CMO).
Step 3 - Complete the new online E-Learning assessment. The authorised Chief Medical Officer (AHP Trainer) during training will take your first name, surname and email address and provide it to the RIW Service Desk for E-Learning enrolment. Your E-Learning link will be emailed to you.
Step 4 - Once the online assessment has been completed, fill in the AHP Registration/Login/Delete/Update Details Service Request at https://www.riw.net.au/contact-us/request-a-service/ with your clinic name and contact details, which will be used to update the AHP Master list. This is done weekly.
Step 5 - Watch our Video System Walk though for Authorised Health Professionals or refer to our AHP Knowledge Centre for instructions on how to use the RIW System.
RIW Knowledge Centre Link:
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