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Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
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- About the RIW System
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How do I become a Authorised Health Professional (AHP)?
Authorised Health Professionals must meet specific selection criteria which focus on the health professional's knowledge and understanding of the rail occupational environment.
To register to become an Authorised Health Professional
Step 1
Talk with the relevant rail Network Operator in your state.
Step 2
Book in and attend a training session with an authorised Chief Medical Officer (CMO).
Step 3
Complete the new online E-Learning assessment. During training, the authorised Chief Medical Officer (AHP Trainer) will take your first name, surname, and email address to provide to the RIW Service Desk for E-Learning enrolment. Your E-Learning link will be emailed to you.
Step 4
Once the online assessment has been completed, fill in the AHP Registration/Login/Delete/Update Details Service Request at https://www.riw.net.au/contact-us/request-a-service/ by selecting category & sub-category mentioned in the below screenshot with your clinic name and contact details, which will be used to update the AHP Master list. This is done weekly.
Step 5
Watch our Video System Walk though for Authorised Health Professionals or refer to our AHP Knowledge Centre for instructions on how to use the RIW System.
RIW Knowledge Centre Link:
https://support.riw.net.au/support/solutions/articles/51000129024
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Send feedbackAuthorised Health Professional (AHP) Training
The National Standard for Health Assessment of Rail Safety Workers provides guidance for Rail Transport Operators to meet their legislative obligations in managing the risks posed by the ill-health of rail safety workers. The guidance includes the selection and management of health professionals who carry out health assessments on behalf of those operators - these professionals are referred to as Authorised Health Professionals (AHPs).
While the responsibility for selection and management of AHPs rests with a Rail Transport Operator, a number of organisations are working together to establish a non-mandatory scheme to help embed the standard within the industry. The Rail Industry Safety Standards Board (RISSB) and the Australasian Railway Association (ARA), with the support of a cross-industry group of Chief Medical Officers (CMOs), are supporting the standard as a consistent approach to managing the health of rail workers across Australia.
RISSB works with CMOs to develop and maintain a set of training materials to ensure that all AHP's are trained to the standard, while the ARA captures the details of trained AHP's within the RIW Program. The training program is considered best practice by the consulted Chief Medical Officers, even though it does not represent an official unit of competency or lead to a formal qualification.
Training to the National Standard for Category 1, 2 and 3 Rail Medicals is run periodically across Australia. Please contact the relevant Chief Medical Officer in your jurisdiction to register.
| Upcoming Training | Location | Chief Medical Officer Contact |
|---|---|---|
| Brisbane | Dr Maria Mazaheri Email: maria.mazaheri@aurizon.com.au Phone: 07 3019 1818 Dr Keith Adam Email: Keith.Adam@sonichealthplus.com.au Phone: 1300 588 440 Dr David Jones Email: David.Jones@sonichealthplus.com.au Phone: 07 3055 5971 | |
| Melbourne | Dr Stuart Turnbull Email: Stuart.Turnbull@sonichealthplus.com.au Phone: 03 9224 8398 | |
AHP New Training Date: Monday 9th of December 2024 Location: NSW – Location TBC | Sydney | Dr Armand Casolin Email: chiefhealthofficer@transport.nsw.gov.au |
| Perth | Dr Craig White Email: Craig.White@sonichealthplus.com.au Phone: 08 9230 0200 Dr Joel Silbert Email:jsilbert@oshgroup.com.au Phone: 08 6298 8400 Dr June Sim Email: reception@pcjs.com.au | |
| Virtual | Dr Rob McCartney Email: robmccartney@resile.com.au Phone: 03 9453 2834 |
RIW Knowledge Centre Article Link:
https://support.riw.net.au/support/solutions/articles/51000175981
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