Who pays my annual cardholder subscription?


A cardholder's Employer Administrator will arrange for the renewal of a worker's card and/or subscription fees to be paid. 


If you do not have a Primary Employer assigned to your RIW profile at the time of renewal, you will be unable to renew your card/subscription. However, once you gain employment within the rail industry again, your new employer can arrange for your card/subscription to be renewed. 


Please note: there is no loss of competency or medical data while the RIW card/subscription status remains unpaid.


If a cardholder is operating as a sole trader, the cardholder will need to sign in to the RIW System with their Employer Administrator credentials to pay their card/subscription renewal. Please refer to our article How does a company pay the annual cardholder subscription? in this instance.


RIW Knowledge Centre Article Link:

https://support.riw.net.au/support/solutions/articles/51000128994


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