Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
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How do I become a Authorised Health Professional (AHP)?
Authorised Health Professionals must meet specific selection criteria which focus on the health professional's knowledge and understanding of the rail occupational environment.
To register to become an Authorised Health Professional
Talk with the relevant rail Network Operator in your state.
Complete the new online E-Learning assessment. During training, the authorised Chief Medical Officer (AHP Trainer) will take your first name, surname, and email address to provide to the RIW Service Desk for E-Learning enrolment. Your E-Learning link will be emailed to you.
Once the online assessment has been completed, fill in the AHP Registration/Login/Delete/Update Details Service Request at https://www.riw.net.au/contact-us/request-a-service/ with your clinic name and contact details, which will be used to update the AHP Master list. This is done weekly.
Watch our Video System Walk though for Authorised Health Professionals or refer to our AHP Knowledge Centre for instructions on how to use the RIW System.
RIW Knowledge Centre Link:
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