Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
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How does a company assign an Access Controller or Spot Checker?
An Access Controller is the term given to the person in charge of swiping cardholders in and out of a worksite. They can also check the roles and competencies of cardholders to ensure compliance, and view any work restrictions, as well as deny access to site.
A Spot Checker is an individual with the permission to check cards of other cardholders, view their roles, competencies and any work restrictions.
These roles can be assigned by an Employer Administrator who is the Primary Employer of the cardholder.
Go to https://app.riw.net.au and login using your credentials.
Click on the People tab or the Search for My People shortcut on the main dashboard.
Enter a search field or leave blank to bring up the entire workforce by clicking Search. Select the cardholder by highlighting their name and clicking on the Edit button.
Click on the Status Options tab on the left hand side menu of the cardholders profile. Tick the Access Controller or Spot Checker box as required, then click Save.
To remove this status from a cardholder, just remove the tick and click Save.
The cardholder will then be able to log into the RIW App, PC Card Reader or Web Card Reader with their RIW card and use the Access Controller or Spot Checker functionality.
For further guidance, please refer to the related articles:
- RIW App for Access Controller
- RIW App for Spot Checkers
- How to use the Web Card Reader
- How to use the PC Card Reader
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